Here at Medieval Collectables, we want you to be 100% satisfied with your purchase. We know that when you buy online, you expect a great deal and we feel that you deserve it which is why we offer our Price Match Guarantee. If you find the same product that we sell somewhere else on the internet for less than what we sell it for, we will try to either beat that price or match it - GUARANTEED. The product must be in new condition and have the same model number, manufacturer and be posted on the competitor's website. We strive to give you the very best customer service with the lowest priced, quality products.
Terms and Conditions of Price Match Guarantee:
1. The product must be new (not used) and have the same manufacturer's item number.
2. Competitor's price must be visible, be a U.S. based company and NOT an auction website.
3. Our low price guarantee does not apply when you use coupons, sales, promotional offers, or discounts.
4. Sorry, we cannot price match on Discontinued or Limited Edition items.
5. Our Price Match policy only applies to merchandise. Shipping and handling is not matched or discounted.
6. Price Match must be approved before order is placed.
For Low Price Guarantee requests, just contact our agents via:
Live Chat Help: Click on the Live Chat Help button at the top Left of most pages.
Phone Help: Toll-Free in USA, 1-877-637-9673. If it is after hours, leave a message and we will return your call at the start of the next work day.
Email Help: Email messages are answered within 24 hours. If your message arrives after hours we will respond at the start of the next business day.
Medieval Collectables reserves the right to change, deny or alter this policy without notice.