"I am a subscriber to the Medieval Collectables newsletter, and an occasional customer. I want to mention how much I appreciate the quality you put in your newsletters. They're always so much more than the typical sales pitch you get from other companies -- I love the history lessons, recipes, and tidbits of information that are always included. It makes it a delight to read, rather than just another junk email to wade through. I am bringing this up because I think it bears being said, and I want you to realize that your work is appreciated. Keep up the good work!"
- Chaim B
"Thanks!' I appreciate the work you've done for me.' The shirt actually came in today, looks and feels great!' I don't know how things work there, what your position is, but if it would do you any good with your employer, you've got my personal commendation for being on top of this.' Thanks again, take care!"
- Don P
"While shopping the dark knight armory, the layout of the page confused me and i had trouble finding what i was searching for. I used the chat help request, and the operator "joseph" helped me find the perfect warrior armor for the SCA event my brother and I are attending. I gave him very limited information but that didn't stop him from being a tremendous help. Because of him, your site is bookmarked, and will be used regularly by me. Thank you."
- Thomas A
"Thank you very much. I am very thankful for all of the wonderful help you have given me for this. I will be sure to look at your website in the future for anything I may need. Thanks again."
- Dan S
"Thank you. I already ordered and used the credit. I am sorry the sword broke but your customer services is fantastic and I will recommend your website. Thank you again."
- James D
"The bow came in time! Thank you for being a true professional during this prolonged order.' I am happy with the bow design and workmanship.' "
- Stuart D
"I just got my bracers from these guys and let me tell you that they have the best customer service. I talked with a representative online on their website and they were very helpful on answering my questions and even went as far as to call me when my order was shipped which is something other companies don't do. I can proudly wear these high quality bracers to the renaissance fair this year and will order other products from this website in the future. "
"People like you and your company make it a lot better for this ol' Vet!"
- Howard B
"Thank you both so much for following up as diligently as you have. You guys are great and I hope your supervisors know that!!"
- Mike M
"Thank you.'I really appreciate all the help. Not many would take personal intrest in a lone transaction but you have. 'And in addition your swift response is greatly appreciated.'It speaks well on the character of your organization. I will be sure to do buisness with you for any of my future needs."
- Chris P
"Not only was Joseph willing to help look for something appropriate for this project, when asked, he actually went and got each piece we were looking at so that he could measure them and give me the dimensions. I used up an extraordinary amount of his time. He was knowledgeable, patient and pleasant throughout all my questioning. If Joseph is the example of your staff, kudos to you! He was amazing! "
- Monica H
"I'm real happy with the past few orders I've received and it turned out to be a great series of renaissance festival outings this year.' Wanted to give you guys a big thanks for everything, I loved the outfits and gear!"
- Michael M
"I'm in the market for' quality LARP/practice swords for myself and the boyfriend but have a pretty major latex allergy. I sent an email out in hopes that I'd even get a response as far as recommendations. To my surprise I received an email from Joseph with a link for several great, latex free options. I really appreciate the help and wanted to let you know that I will be purchasing from Dark Knight Armoury (and probably Medieval Collectibles for other items) as soon as I get the funds together!"
- Elizabeth C
"Very cool, THANK YOU !! I placed an order this morning (Articulated Gauntlets Item#: MCI-2588) and the giftcard worked like a champ! You and DarkKnight have been fantastic -- I really appreciate your most excellent customer service !!"
- Earl B
"I just wanted to express my gratitude towards Alecia in your customer service department. I had ordered something that was out of stock and she gave me several options that I may be interested in and also suggested ordering another size. I asked her some questions regarding the other size and she was quick to respond (within hours!) and had a great attitude. She was quick to respond and because of her great customer service I would gladly recommend this company for ordering products and I will also continue to order products. Even though I didn't get what I initially ordered I believe the different size will work just as well."
- Lori K
"Thank you so much. I've'placed several orders (my entire costume)'from this company and have had nothing but exceptional service as well as products."
- Luke J
"I put in my order Wednesday, came yesterday. Very nice quality products, and the smell of leather was amazing. I spoke with Megan in customer services, and she was very helpful and very friendly. A good review from a satisfied customer."
- Andrew B
"I would like to say that this was the easiest i have ever had customer service. The operator was very kind and courteous, as well as accurate and direct in the estimated time. Thank you for making this process so easy."
- Connor P
"I ordered the Dark Rogue harness piece with hood just in time for MegaCon and it was fantastic! I loved the design and layout and it worked great with my character (Green Arrow). I appreciate the business and to see that those negative comments do not reflect you guys today. I look forward to ordering more from you in the near future. Thank you so very much for the professionalism and prompt service. "
- Chad T
"Thank you Chad. 'Based on how amazing you guys are and how well I was treated by your staff I will use you in the future and will recommend you to others. 'Thank you for your understanding and your prompt response."
- Michelle V
"Just wanted to write a brief note to commend Megan for her excellent customer service! She was patient and attentive to my many questions, addressed my many concerns and worked well over all in insuring that my concerns were addressed and that my experience in dealing with 'Medieval Collectibles' was a very positive one!"
- John F
"THANK YOU Christy - you were such an angel for helping me with my shirt order today and getting things moving so my groom and his men can be clad in your lovely Pirate attire next week!"
- Natalie T
"I just want to extend a huge Thank You! to Tyrin, Christi, Melissa, and anyone else I talked to. Thank you so much for your great customer service. These individuals took care of my issue quickly and painlessly. Thanks to all of you, we have all our items to dress for our trip to the Texas Renaissance Festival this weekend. Y'all are the bomb! "
- Karen R
"Let me begin my saying that you have demonstrated the utmost in costumer satisfaction in hanging the challenges with my order!! My compliments to you. I truly appreciate you understanding of my situation and the kindness extended to help resolve the presenting dilemma. Having my 1st and only child's birthday is a high priority which ordering this costume will only make it complete!! "
- Shaiffa S
"I called your phone number in regards to an existing order that I had made. Christy received me very warmly and professional and provided excellent and articulate customer service. I was very aware of my options and felt that she legitimately wanted to help me. I just want to extend this "kudos" to her. If there is a reward system in place I recommend her for it. Thank you."
- Jonathan M
"You told me what was going on and gave me a possible solution to it as well. I really want to thank you for that cause I have had some bad experiences before and it can be maddening when there is nothing you can do about it. I will definitely order from you guys again because of this. Is there anyway to pass this along to your boss? You did a great job and I would love to make sure you got the credit you deserve for it."
- Jason V
"I just received the medieval helmet and breastplate that I ordered for the Medieval studies program here at the school where I teach. 'I am very impressed with the quality of the replicas - they are beautifully crafted and far exceed my expectations. I also was very impressed at the speed of delivery and the conscientious packaging. I will certainly order from MC again and recommend it to anyone looking for high quality period replicas and costumes."
- Amanda R
"Thanks Megan, you have been very helpful and I do appreciate it. You are a credit for your employer, hope they know it. Thanks again from an old vet who likes dragons. "
- Patrick B
"Recently I worked with one if your associates, Mellisa, she was very sweet, a great help, and got back to me way more quickly than if expected, and went out of her way to be sure I was satisfied. She is a fantastic employee, and it seems to me that she is highly dedicated. Just thought you should know."
- Corey S
"I just wanted to thank your team for a great buying experience. I'm a bit skeptical about buying from new companies online. I was pleased you had a live chat available and Megan was more than happy to field my barrage of questions about your products, service, meaning of life, etc. More exciting, however, was the immediate order acknowledgement and very fast invoice/tracking number! It's great to have such a ready and immediate flow of feedback and update and I very much appreciate your teams effort in providing this terrific buying experience! Once again, thank you to the team at MC!"
- Dan S
"Hello Medieval Collectibles, The last time I placed an oder with you, I was delighted by the excellent service you provided (tunic top) after you found the item was not in stock. On my most recent order had not shipped. Today, I talked with Melissa in customer service, who expedited the order for me to be delivered by 8/28. Just want you to know how much I appreciate the attention to my concern. My son leaves for DragonCon 8/28, and would have been very disappointed if the item did not arrive on time. Not every company cares about these things, and you've shown that you do. Thank you for helping. "
- Nathan L
"With the help of the site and the awesome selection of merchandise. I was able to piece together my Dragr character and bring it to life at multiple faires. Seeing the look of amazement on children, adults and rennies alike made it all worth it. It's been so well received that performers at the Ohio renaissance festival have started to use me to interact with faire goers. And I love every minute of it!"
- Brad B
"Well what i can say? I just love you guys, great stuff not only for LARP fans also have great stuff for collectors and decorative things for your house is just amazing. I love movies so i search a 300 helmet then i watch the huge variety of weapons, clothes, banners, armor and i just fall in love of the store... what else i can say? In simple words... great quality, great variety and great prices."
- Pedro R
"Honestly, I'm a huge fan because Medieval collectables represents a rise in LARP culture in the US. That we can have a store devoted to such a huge variety of garb, costume, props, weapons, etc., that manages to stay afloat and is based in my home state is just huge and awesome. It's always the high point of my excitement at the Gencon dealer's hall and the place I always ask for gift cards from for birthdays and the like.'I've really had a lot of very cool stuff come from your store and I wish you guys all the best in expanding and continuing!"
- Eric L
"Suiting up with gear fromMedieval Collectibles'allowed me to propose to the love of my life like this! It was truly an amazing day."
- Steve S
"'As an all around Rennie and LARP Gamer, i enjoy, love and worship every aspect of the things you do especially by bringing to life the items from the Lord Of the Rings trilogy. Because of your wonderful service and'exquisite items i have every bit of my Dragon Tamer Outfit completed and simple enjoy the looks on kids faces when they pass me at fairs. Soon i will have the Eldarian Elf costume created all thanks to the wonderfully glorious & extensively Divine Items your Shop holds. Thank you all for making my dream of being a Prince Come true."
- Arvellon R
"I love the cool items and the customer service is second to none."
- Jason P
"'I'm huge fan because of your wonderful, large selection of high quality LARP, costume gear, and amazing movie replicas! My favorites being the renaissance and dragon leather outfits and all your beautiful bows! I also love all the collectibles, such as dragon figurines, dragon (which are my favorite, and I have a larger collection thanks to you), as well as fairies, and so many other wonderful pieces. You offer such a massive collection of awesomeness everyday, and you keep adding more!! Your site is the first I visit if I am looking for something new to add to my dragon collection, or something to make or add to a costume. It's also prefect for shopping for gifts for my LARP friends or fantasy lovers!"
- Jennifer W
"We love Medieval/Magical/Mythical themed stuff so so much, so we LOVE Medieval Collectibles. In fact, we are such big fans of this theme that we named our dogs Phoenix and Gryphon, since they go with that theme. We love collecting items that relate to this theme. Of course we want absolutely everything that has a phoenix or gryphon on it, to match our dogs' names, and Medieval Collectibles has plenty. We also love collecting dragons, unicorns, fairies, and more. In fact, we recently had a Medieval themed birthday party for our golden retriever Gryphon, and Medieval Collectibles was perfect for prizes, goody bag items, and decorative accents for the party. Here is a collage with photos from the Medieval party, which Medieval Collectibles was a big part of. Everyone dressed as knights at the party, with helmets and armor vests. We decorated the room with all sorts of medieval scenes, like knights jousting, a maiden in a tower, a medieval banquet, and more. We also made snacks to match, like cookie targets with pretzel arrows, torches out of ice cream cones and orangey snack flames, and crests made from cheese and crackers. We had all medieval themed games, and the guests especially loved the prizes, which included dragon and unicorn boxes and necklaces, which we got from your site. As you can see, we are definitely Medieval Collectibles Superfans and would recommend your site to everyone!"
- Bandb A
"What's not great about Medieval Collectibles?! A wide and varied selection of weaponry - LARP, re-enactment and real. Armour & garb from head to toe. Gifts of jewelry, statues, figurines, art. Tons of accessories from pouches, belts, frogs, pipes to camp gear. Giveaways. Contests. Holiday savings. Discounts. Coupons. Shoot - great prices on everything, too! The list is long, but this covers the basics of what makes Medieval Collectibles great to me!"
- David F
"'Larp and the medieval Faire so let me get in touch with that time period. I love this page because it shows me even more unique things from that time. I love learning about historical times and events and items. I have European descendents in my blood lines so it also makes me feel more connected to my origins and family roots."
- Candace K
"'I can't live without Medieval Collectibles be because they always have the gear I need for any quest! Also because their merchandise has proved reliable time and time again."
- Kenyon B
"Prices are awesome, the selection is phenomenal, and the customer service is quick to get in contact with you! I always recommend medieval collectibles to people looking for larp or costume supplies"
- Josh S
"The prices without a doubt. In addition to the wide variety of items, your price stands out by far the best. If there is anything I need that I do not want to pay an arm and a leg for, I know I can go to medieval collectibles and not only find what I am looking for, but pay a fair and balanced price for the item"
- Chris D
"I love the quality, great selection, and affordability! Great company, and true to your word."
- Cassie S
"A lady named Kayla helped me make my order.' She went above helpful when she made two trips into the warehouse.' Then the sword I wanted was out of stock and now discontinued.' She went and found another sword.' She took a lot of time with me.' That's why I order from you.' Nobody's going to beat your customer service.' I've never sent anything back yet, only my third order.' But I'm sure, with people like Kayla, it would not be a problem!'"
- Dale F
"I would like to thank you all for your amazing service, you have really gone above and beyond with your assistance and it is greatly appreciated."
- Steve R
"Love this arm cuff (DK6074). Fits great and is made of great material. Received a day early."
- Sierra K
"I absolutely love it (DK7008)!!! It fits beautifully and looks AMAZING with my Qarth and Season 4 dresses! Soooo happy!! Would definitely recommend!!"
- Kayal V
"These are fantastic! They look even better in person. Extremely fast shipping and wonderful value! Thank you so much!"
- Alix M
"Delivered on time and exactly how it looks in the picture. Could not be more pleased. Belt was of great quality too."
- Adam W
"This is adorable and perfect! A fun, inexpensive accessory to a costume, but still sturdy and well-made. The purple glass is really pretty. Thank you!"
- Thorn M
"Hi, Just a short note to tell you. I like my fairy necklace (Diana) Item number CCJO55. Great customer service and fast deleivery. Rates a 10 plus. Thank you "
- Elizabeth W
"(: I have made my purchase already and received it very quickly! I absolutely love this company"
- Yesenia S
"You are a great help and I hope your employers know what an asset you are to the company. You are definitely a keeper!!"
- Steve N
"You have some great things on your website and they are very realistic, and your customer service is excellent!' So I am planning on returning for future purchases. You guys are great."
- Mike P
"I would just like to thank you all at Medieval Collectables. I have received my Assassin's armor and it is a perfect match for what I wanted. Though the order needed to be changed, you were very helpful and friendly. I look forward to doing business with you again."
- Brad W
"I just wanted to let you guys know that I think your website is awesome! I thought you should know that you have another customer to shop here now and then. You guys have some really amazing items! "
- Adam F
"Let me just say I am impressed with your company. 'I placed an order a few hours ago and have already received a shipping notification, 'There are others items I am interested in and look forward to doing more business with you."
- Regina T
"I bought a small Medieval coin pouch and,I have to say, It is PERFECT! It is just what I had in mind. It was a gift for my son, who thinks that coin pouches will (or should) be back in fashion soon! I will recommend your site to all and will be back myself. As they say - Everything old is new again!"
- William B
"I just wanted to let you know that I've received the parcel. I'm really pleased about it all. Excellent job!"
- Adrian S
"I just wanted to make sure thanks were given to Kayla. She provided me with AMAZING customer service today. She even went as far as to run to check stock before she placed my order. She was very helpful and nice. This is exactly why I always buy from Medieval Collectables."
- John P
"Thank you very very much. I do look forward to purchasing again from you in the future, even more so now due to your wonderful costumer service!"
- Alder W
"My order was exactly as I pictured it. The seller was very courteous and responded to all my questions very quickly. Highly Recommend!"
- Michael G
"We received the order and really liked everything. Thank you for your prompt service and your great products!"
- Valerie R
"I've bought from your company many times in the past, and I've always had a wonderful experience doing so. Recently I realized some of the items ordered weren't in stock and wouldn't make it by my deadline, and I was able to quickly and painlessly alter the order to interchangeable items that would make it to me on time. The customer service representative was very polite, cheerful, patient, and extremely helpful throughout the entire process. This kind of service coupled with a very extensive array of products is why I always come back to you!"
- John V
"I adore these bottles! I bought 2 and was very pleased with them. They got here quick and were a wonderful last minute addition to my fantasy costume. Great quality! Thank you sooooo much! "
- Katherine W
"The order shipped so fast that I could hardly believe it arrived when it did. And it was a custom request, no less. The belt is perfectly sized and the bottles are very authentic in their design. This is unreal service - thanks!"
- Sean T
"These bottles are an awesome addition to my plague doctor outfit. The green colour gives just the right eerie ambiance for the character, and they feel very high quality. Cheers!"
- Kevin A
"A great BIG thank you to the ladies and all involved. I can't believe how fast it got here. Well packaged. My son will be so happy! "
- Annette G
"Thank you Kayla for all of your efforts. I really appreciate your going the extra mile to accommodate. I hope your boss appreciates your efforts. I have been a Customer Service Manager for 25 years and I have to say, you handled this situation extremely well with the communication, the options you made available to me and the follow up. Great job!"
- Pat G
"I love the quality of the craftsmanship and how easy it is to find what you are looking for on the site.' I will be a customer of yours for a very long time.' I am going to have to build a room dedicated just to house what you sell!"
- Anthony C
"Thank you very much for your quick responses and replies to my questions.'Excellent Customer Service. Thanks again."
- Sandi T
"Wow! Boots arrived days ahead of promised delivery and within needed time frame, and they're as awesome as I had hope they'd be! Needless to say I'll be singing your praises when someone asks me where I got these. You guys rock!"
- Dan C
"Hi, I recently placed an order but an item was out of stock, so I had to send a few emails and a phone call to substitute items and pay the difference. I spoke with Rachel through emails and Melissa over the phone, and would just like to say that your customer service department is fantastic. Every step of the way they were polite and helpful, and the setback was apologized for and promptly fixed. I've dealt with a lot of companies, but this was arguably the best that I have received to date, and as such I will definitely be ordering from you again."
- Jonathan V
"Thank you so much for the exceptional customer service. 'I will happily do business with your company in the future!"
- Anne F
"Thank you for such great customer service! How nice to have a real correspondence instead of an automated email that tells me not to respond. We love your items. You guys have won our loyalty."
- Patrice W
"I was just chatting with a rep named Megan. I accidentally closed the survey before I had a chance to fill it out. She went out of her way to help me and I wanted to point that out. I also spoke to one of your sale representatives, Kayla, was very helpful with answering any questions I had. Even though we talked through chat, I could tell she had a positive attitude towards her job and I liked that. Please let her know what I said and you guys keep doing what you do. Thanks again!"
- Mara W
"Just got my order from you guys and i have to say i am very pleased! all of the products were made from authentic leather as per the description, and it "
- Casey B
"I recently purchased a leather gauntlet from your website and it came only TWO DAYS later! I never get that kind of speedy shipping from eBay. I will definitely be ordering from you again!"
- Richard S
"Ordered my stuff on Friday morning, it arrived at my house on Monday morning, and everything is just as great or better than I'd hoped for!"
- Jen S
"I just placed an exchange order over the phone with your representative, Melissa, and she was extremely helpful and friendly. Good customer service is often hard to come by, but she was excellent. Kudos, and thank you!"
- Linda T
"I just ordered a pair of boots from you and was shocked that they arrived at my door less than 24 hours later. That is unbelievable service and I wouldn't hesitate to recommend you to anyone else. Thanks again. "
- Will F
"I just bought a pair of swords to go with a costume event that would go with boots I ordered from you guys. Again the package was on my doorstep within 24 hours, which is mind blowing. I ordered the "dragon evolution" and "black flame combat " swords for price considerations and was stunned at what came out of the box. If these are examples of your cheap stuff, I know I positively would be close to drooling over the high end models. Thanks again and you are now my official "go to" shop for any kind of gear. "
- William F
"I want to take this moment to say that I am impressed at the service from your business.' First of all, some of the wooden swords I wanted were not in stock and someone called to ask if I'd like a different item. I did of course so that made me happy. Then I received them the day after they were shipped. Just in time for our re-enactors to use them at that nights practice. I was so relieved. I am the Educational Entertainment Director for the Celtic Society of West TN and our annual festival is Nov. 1st. We are doing a battle scene from the first century AD where Boudicca, the Iceni Warrior Queen from Britain, tries to defend against the invading Romans. Thank you so much for being courteous and prompt!"
- Linda J
"I received the shoes. They fit perfectly, and are adorable. Thank you so very much for your constant attention to my situation.'Megan, your customer service is exemplary!!"
- Sue B
"Thank you Joseph, you were very helpful on the phone. Excellent customer service is extremely hard to find these days, but you have delivered! Keep on doing it man, I appreciate it."
- Mike H
"Awesome you rock!' Thanks all of the people in customer service for me. Every one has been helpful with my order."
- David C
"Just received my order in the mail! I couldn't be happier with my items that I bought. Everything is professionally created and has such a high quality of craftsmanship. Super fast shipping speed so I will be all set and ready for this Saturday!! What a tremendous A+++ finding out about your shop. Thanks so much!!! You have made my week."
- William S
"My overdress,and ring belt, for my wedding arrived today! And it's even more beautiful than I thought it would be. Thank you for your speedy delivery, excellent prices and AWESOME quality. I'm always leery ordering clothes online but it's EXACTLY what I wanted. Thank you thank you thank you!!!! "
- Bri S
"Thank you for all your assistance.' You do an amazing job at taking care of your customers.' Thanks again & have a wonderful weekend!'"
- Tammie H
"To start off I would just like to say... I am VERY satisfied with my purchase. I am Very Impressed with the quality of the metal when it arrived. For the price I doubt I could find better. As for the shipping and arrival.. Very timely, took a week to the day with just standard shipping and in my opinion is a very solid process. I have waited up to 2 months for swords in the past with other websites. The Chainmail shirt I ordered was heavy and well fitted, Which for not crafting to measurements I would say was very lucky or excellent craftsmanship to make the chain mail as well fitting as it is. All around I would give you 10 out of 10. I will definitely be using your site from now on for all my medieval needs. "
- Kevin B
"Received the bamboo Kendo sword today. It's perfect, just what i needed and excellent quality. Your service and delivery was very fast, you guy's are great. Thank You!"
- Tom K
"I recently purchased a couple of Chinese broadswords(MC-1606PP) from your online store, very pleased with them, they look and feel great."
- David D
"Thanks for your assistance. You have made this a pleasant transaction anyway and I will shop with you again!"
- Chris D
"Received product (DK1035) very quick! Exactly what I wanted and shop was incredibly helpful."
- Alicia T
"For some reason I didn't realize this (DK1029) was a triangular shaped bottle, but I dig it. The corks on their bottles are great quality, the leather work is effective, and carrying glass bottles on a belt is a really neat idea. I am very pleased."
- Elizabeth S
"Such a great idea, and wonderful execution. I've always prefered carrying things on a belt than in a purse, and these little bottles are perfect."
- Beth S
" Beautiful item (DK1055) and a great price. Super fast delivery. I'll definitely be buying from this vendor again!"
- Jenny L
"Got here very fast and my son absolutely LOVES it (DK4000). It's constructed beautifully and he'll be able to wear it for a long time. He's a small six year old and wears the buckles fully closed, so this can be part of his Ren Faire costume for years. Thanks!"
- Paula H
"I am impressed with the communication with this seller. They responded to my inquiries quickly and thoroughly. Fast shipping and high quality item (DK1059-3). A very smooth transaction."
- Angela C
"Beautiful, well-made, sturdy, elegant and special (Dk7008). Beyond expectations. This is the type of quality that makes Medieval Collectibles special Thanks so much."
- Rachel P
"Just received my belt and wanted to say thank you so much!! It's beautiful and exactly what I was looking for :)"
- Liliane E
"Thank you so much. I really can't thank you enough. I've been studying swordplay and fencing since I was 16 and ive finally gotten around to purchasing a sword for myself. You helped me get all the info I need super quick and were very friendly and easy to talk to over the phone. I look forward to purchasing more items in the future. The first of which would be the matching brown leather scabbard to go with my claymore. "
- Chris U
"I have to thank you again for the great customer service you have provided. 'Anytime I need period clothing I will definitely have you guys as my first pick.'"
- Garret P
"Thanks so much for your help and excellent service!"
- Michael H
"Hands down the best customer service I've ever had!! I know I probably wasn't the best customer, had poor Megan changing things left and right. But she had done everything I asked and was extremely friendly and helpful. I will definitely be ordering from Medieval Collectables again and recommending them to everyone!! Can't wait to get my order. Thanks a million!"
- Jayme A
"I want to thank you for your excellent customer service, very fast shipping, and over all quality of your products and company. I have enjoyed doing business with you over the past few days and look forward to doing business with you again many more times in the future."
- Kerry L
"'Thank you so much, so very pleased with my order. LOVE the hoodies ! As always you guys never dissappoint."
- David S
"You have been incredibly helpful and assisted with every possible need. Your quick responses and adjustments have been insightful and met our needs. Thank you again!"
- Hope S
"I so much appreciate the excellent customer service we have received from you.'You have been patient and very much focused on keeping us in the loop and making sure everything was taken care of. I work in customer service and understand just how many issues you must face in the course of a day--but you make your customers feel valued and make it as easy as possible to do business with your company. Because of how you handled our interaction, we look forward to doing more shopping with your company in the future. You should be commended on the job you do. "
- Peggy G
"I would like to take the opportunity to say that the items I have purchased in the past have held up beautifully and enjoy buying items from you. Because of that I will be purchasing all items I need from you . Also you see to it that I get them in a quick timely manner. Thank you again, a devoted shoper"
- Gloria M
"I had a question about one of my purchases that I received in a very timely manner, seriously much faster than I thought. When I called they asked me a couple questions and for an email. I talked to three different ladies and all three were amazing at their customer service. Their names were Sierra, Kayla, and Rachael. They answered my questions and took care of situation in a hurry, and they made it an actual enjoyable conversation at that. So I would like to say thanks for the sweet gear, low price, and insanely good customer service. This site rocks and I will make sure to get any further gear from here. "
- Timothy O
"I'd like to give my experiences with medieval collectibles. They have been nothing but great to me in not only their fast shipping, good variety, and very helpful customer service. The products were affordable and high quality. I love my suit and I look forward to loving it for years to come."
- Andrew B
"Made a purchase yesterday at 3:45 PM. Received it today. Seriously. Amazing! I will definitely be shopping again!"
- Katie P
"This company ROCKS! I ordered something and it was too big. Their return policy was super easy and when I called and spoke to Rachael about adding something to my order she took care of everything over the phone and even ensured I would have my costume by Oct 25th. In this world where customer service seems to be a thing of the past it is so nice to deal with a company that puts customer service first! Well done!"
- Jenny M
"I love this place. I have had multiple great experiences shopping with them. Their customer service has been fantastic, selection is amazing, and they'll work with you if something is out of stock to either get it from the manufacturer or find something else to replace it. High fives for Medieval Collectibles!"
- Nate S
"Ordered full suit of black ice armor from you guys, had excellent customer service on my questions related to product availability. The armor shipped 1st day they were open, and arrived three days later! The armor is gorgeous, and I am not ashamed I had a geek out moment. Thanks medieval collectables, highly recommend you to people in the future!"
- Justin L
"She (Rachel, a Customer Service Representative) should be recognized for her professional efforts and for taking the extra step in dealing with the client. She presented your firm in a professional light and as one concerned with the clients satisfaction. And, most of all she has assured future business for your firm"
- Tim K
"Thank you for your amazing customer service and having my order shipped out so quickly, that made my day. Thank you once again, sincerely, and a Merry Christmas to everyone at Medieval collectibles.'"
- John S
"You guys are very wonderful to work with! I will definitely be going to you for all my corset needs from now on!"
- Brooke P
". I received my William Wallace Claymore from you guys and I have to say I am very impressed. Awesome sword. Your service, especially with email and the live chat, is unmatchable. Keep up the good work!"
- Erik S
"I'm a first time customer, and my experiences here has ensured that I will be one in future as well. I wish to thank Melissa who has show me fantastic customer service in both quick response time and order tracking. 'I had ordered an out-of-stock item, Melissa immediately 'informed me of the delay and offered to change my order to similiar alternative items if nessesary. When a supplier delay caused my order to take longer than usual, she facilitated its shipping/tracking and let me know what to expect. Thanks very much! I look forward to doing more shopping with you in the future!"
- Wei Y
"Just letting you know I have received the goods and wanted to thank you all for the great work, absolutley amazed by the time it took to get here and the all around awesome service! Will be sure to order from you again! 10/10 Would buy again."
- Nathan H
"I'm very impressed with the service I have received from your company.' I know I will be shopping with y'all again soon.' You have amazing items and great service."
- Deborah T
"Very quick to respond to my questions about customizing the item, and to my delight it was not a problem! Wonderful transaction and arrived mere days after i ordered it! Would order from again. (DK6074)"
- Jess C
"Item DK1058 is made of super quality and great seller! Love it!"
- Michelle B
"Perfect for my Ren Fest costume! Excellent product and excellent service. Thanks! (Item DK7115)"
- Michelle B
"This item shipped sooner than expected. The picture online does this no justice, it is gorgeous! (DK3101)"
- Stephanie H
"This is a beautiful and unique gift. The quality is excellent. I received it in just days. Well done! (Items DK3105 and DK6104)"
- Alice M
"We gifted this map (DK1060) to a friend who loves LOTR and she cried when she recieved it. It's so genuine, beautifully designed, and a good size for hanging up in an office or bedroom."
- Naomi C
"LOVE this so much it was a wonderful gift for my boyfriend. (Dk1049)"
- Kristin H
"The item (DK6104) was delivered the next day with the guard and lace. It negates the snap of a bow string like a charm, even on a high pound draw compound bow."
- Andrew L
"Absolutely wonderful craftmanship! The leather adds such a wonderful feeling of age and character when you hold it. The shipping was fast and the product is beautiful. (DK1060)"
- Star M
"Awesome quality got it really fast. Thanks. (DK1035)"
- Serenity V
"Awesome service! great products! highly recommended! A++++"
- Diego R
"Really gorgeous and very good quality. My son loves it. Shipped quickly. I love beautiful craftspersonship."
- Kim E
"Bought it (DK1060) as a gift for my wife (the biggest Tolkien-ite I know)'she loved it! Easy transaction, and speedy delivery, this shop is the real deal!"
- Angel D
"So beautiful!! The craftsmanship is gorgeous, I love the feminine elements to it that make it so I can wear it casual or in costume. So happy with this purchase! Also-- got here extremely fast and we'll packaged. Way to go! (Item DK6074)"
- Carly W
"Absooolluutteelllyyy amazing! My husband loved it. We bought two for his black belt and it is fantastic! It got to us so quickly, were in shock that it showed up on our doorstep so soon! 10/10 will be buying from again!!!"
- Nancy W
"Very Nice! I got the brown and black version of this, and it's high quality. Would definitely buy again! (DK1049)"
- Michele B
"Amazing! Fast shipping! Makes my best friend jealous!"
- Keller C
"Great items. Shipped quickly and excellent quality. I couldn't be happier."
- Jeremy B
"I wanted to contact you to inform you of my satisfaction with my order. It was fantastic the experience I had with your company. Not only did I receive my package three days before projected, but everything is as expected. I truly do not enjoy buying products online, but you guys have a great company. Thank you so much for my satisfaction especially this close to Christmas. The quality is even better then I thought. "
- Daniel T
"The red bottle, DK1035, is beautiful! It looks nice and the harness is sturdy. It shipped quickly and got here in perfect condition!"
- Ashley W
"My order for shipped quickly, and looks amazing. I can't wait to use it at the LARP I go to! "
- Nicole C
"This looks even cooler in person, and really fast shipping. I gave it as a gift and they love it! DK1049"
- Cami L
"These wrist cuffs are BEAUTIFUL and unique! We attend many Renaissance Fares and you don't find this style of leather wrist cuffs anywhere. Excellent craftsmanship! LOVE THEM! Thank you! "
- Teresa W
"Love this glass bottle with holder. It works perfect for my Renaissance Fare attire, and I love the color of red, it's perfect! Great size too! Thank you! "
- Zane G
"Shipped quickly! Gorgeous! Perfect size and exactly as pictured! I loved the first two colors that I bought so much that I came back for the other two. (DK1035)"
- Alexandra S
"I love this so much! The leather is of great quality and it's very well made!"
- Keith R
"This is an absolutely gorgeous belt. In fact, it looks better in person than it does in the picture! Also, I ordered this belt with a custom color and it came out absolutely fantastic (dark chocolate brown). I had a bit of a problem with the first belt they sent me, but Monica handled it quickly and professionally. I had a replacement belt within a few days, custom color and all. It's a very nicely tooled, thick, sturdy belt that will last me for years. The level of customer service I got was outstanding (preliminary questions, custom color/order specifications, problem resolution, etc.), so I'll definitely be back to buy more things in the future!"
- Tim M
"The item DK7008 is beautifully done and comfy. Super fast delivery too. You guys rock! Totally worth my money"
- Daniela C
"Beautiful bracer! My son is very pleased with the crafter's skill, and eager to display this piece at the next cosplay event. Vendor also provided detailed communication and secure packaging w/ fast shipping. Made in the USA makes us doubly proud!"
- Rory S
"I ordered a Steampunk D-Ring Belt and it is very high quality with a vintage look that is perfect for cosplay."
- Misti L
"I had the opportunity to speak with two of your customer service representatives, Melissa on 2/23 and Sierra on 2/24, and both were very professional and extremely helpful. The badges are to be used as props in a community theater play' my need for them was critical. I again want to extend my thanks to these ladies for their help and professionalism. They are a valuable asset to your organization. I hope that you continue to have success in your business and should I need any further items of this sort, I will certainly come back your way."
- Richard H
"Fast no hassle shipping, excellent belt made of nice supple leather. Am very, very pleased! HUZZAH! "
- Dawn R
"I ordered the glass bottle with holder and it's beautiful and will be perfect with my ren faire costume!"
- Analisa P
"As described, the small potion bottle looks great and is the perfect size for hanging on my belt. Fast ship, great communication! I will gladly purchase from this site again & again."
- Adam C
"My order for the steampunk gear belt was of outstanding quality and fit of the steampunk gear belt. Perfect for my needs and quite attractive. Fast ship and great communication."
- Patrick D
"THE PICTURE DO NOT DO THIS JUSTICE the Tree of Gondor Quiver is absolutely beautiful and very very well made! Fast shipping and no hassles. Highly recommended!!!!"
- Taylor G
"Fast shipping with no problems! Amazing quality and they're absolutely stunning! Will definitely keep buying from here."
- Brett W
"We orderd the castle tablet stand and it is perfect for our medieval guy!"
- Robin T
"My husband's outfit for our Renaissance wedding was ordered from Medieval Collectibles. We were extremely pleased with the quality, shipping speed and look of the outfit. Thank you. "
- Meg W
"Before Christmas, I ordered a gift from your site for my wife and asked for the gift wrap option. I had never ordered from your company before, but your prices seemed amazingly low and the reviews were great, so I gave it a shot. When the box arrived - even earlier than expected (fantastic!) - and was opened, the wrapping job on the gift inside was ABSOLUTELY perfect! It looked as if Santa's elves impeccably wrapped the gift themselves! Then upon opening the gift... let's just say pictures don't come close to showing how good of a product you all actually sell. It was one of the'BEST experiences I have ever had ordering from ANY company. I will DEFINITELY be ordering from you again in the future and I'll be recommending you to anyone and everyone. Thank you for your time on the wrapping. Thank you for your low prices. Thank you for providing products that exceed expectations. Thank you for your speedy delivery time (I ordered standard delivery service and it STILL arrived early!). All-in-all, thank you for the wonderful experience! I really can't say enough good things about your site!"
- Lane B
"We ordered our swords for our Medieval wedding through you. They are the Celtic War Sword! So terrific! I absolutely love this place! Thank you for offering collectibles to us like minded people!"
- Jeana C
"We were extremely pleased with the quality, shipping speed and look of the outfit/costume. The pants were very comfortable and light weight. The shirt, even in black, was very breathable so he wasn't hot in the almost 90 degree Arizona heat and he loved the feel of the material. The red sash also came from you, the color was vibrant and wonderful! Thank you all for helping to make our wedding non-stressful and easy. "
- Jeff W
"Just wanted to let you know your company is the best so many cool items and well priced with something for everyone."
- Colin H
"Got my boots earlier than expected!!! They are FIERCE!!!! I will be telling ALL MY FRIENDS about your AWESOME service, prices & merchandise! Thank You!"
- Susan L
"I got the two items (the belt and glove) yesterday and oh my it made my day! It's is so awesome! I've never had something so authentic looking like this before so it's a real treat. Thank you! Looking forward to ordering the rest of the gear soon."
- Austin C
"It has been my experience in recent years that the emphasis on customer service has been shelved as an old-fashioned, time-wasting inconvenience. Like the horse and buggy it seems to have fallen by the wayside - an out of favor and only dimly recollected concept gathering dust. Sadly this creates a disconnect between businesses and customers, neither doing anything about it because it has become, "just the way things are." Imagine my delight, then, when I placed an order on medievalcollectibles.com after Christmas for three T-shirts my son asked me to order for him, his brother, and his father to wear. The three of them are gamers and like Diablo III. I'm not going to pretend I know anything about that game. Scrabble and Trivial Pursuit are more my speed. I did, however, order the three Diablo III shirts requested and waited for their arrival. I sent an inquiry to the service email at the site later to request a tracking number and ETA on the shipment, but didn't expect to receive a response anytime soon as many companies don't have a good handle on their incoming email. I was surprised to get a quick response from Megan. She was very accommodating, and when I decided to go ahead with the order for one of the shirts, but requested a refund for the other two, she let me know that the tracking information was forthcoming for the remaining order and that a refund notification would be emailed presently. In short order I received both emails with the information I needed. When I have a good customer service experience, I believe it's important to say so. I was so impressed that I have begun to spread the word about Medieval Collectibles. I have also told my "near and dear" to consult the website when they want to make birthday and Christmas lists for next year. Thanks again for making my shopping experience the best I've had in some time. "
- Trish S
"The webiste is professional and easy to navigate. Combine that with the live chat and customer service, I would give you guys 5 out of 5 stars!"
- Chandler A
"Thank you so much! You all have been a pleasure to work with, and I would recommend Medieval Collectibles to anyone looking for your types of products! I wish all customer service departments were as flexible and wonderful to work with as you folks are!"
- Shanna H
"I've never ordered from your company until now, but I certainly will again in the future due to your fast e-mail response and speedy shipping."
- Matt M
"Thank you for your excellent customer service.'This is why I always recommend your site to friends when they are looking for'anything medieval related."
- Daniel B
"Just received your Imperial Chainmail Mantle, SKU MCI-3089. FANTASTIC product!!! I am thoroughly satisfied - quality beyond my expectations!' I will definitely deal with Medieval Collectibles again, and I wish you continuing success with your business."
- Chris V
"I ordered the Captain Charles Vane Pirate Shirt - Red - X-Large and Barbarossa Female Pirate Blouse - Red - XX-Large from you on Monday and they arrived last night! Merchandise is perfect! I have ordered pirate "costumes" before for over a $100 that were one time use outfits and barely wearable. Both of these items are just what we need for our annual Pirate Luau! So glad I found you and I'll be ordering all our pirate stuff from you! Thank you for the superfast delivery!"
- Mary L
"I LOVE IT! I was so happy when it arrived, it was a pretty quick delivery time considering I live in the land down under. Having this sword is good for my ego and impresses my friends. It looks fantastic on my wall, and in my reenactment group. Keep making top quality stuff and I'll keep buying them."
- Matthew S
"Between your customer service and the way your representatives handle any issue or question that comes about has made you, in my humble opnion, the absolute best online site I've ever ordered from. So far I have ordered two pipes: the Goblet Pipe and Dwarf Pipe. They are grand pipes, smoke well and they are comfortable. The bowl doesn't ever get hot with the briar wood. I plan to purchase the entire churchwarden line. Thanks again, you guys are the best!"
- James K